Overview

  • Overview
  • Challenge
  • Scenarios
  • Solution Architecture
  • Features
  • Customer Values
  • Featured Products

Overview

The advent of intelligent chain retail heralds a significant transformation, heralding a new era of efficiency and customer-centric operations throughout the retail value chain. By strategically integrating intelligent solutions, retailers are empowered to respond to dynamic customer needs and situational requirements. In an increasingly competitive market, brick-and-mortar stores are compelled to embed intelligence into every operational facet. From advanced cashier systems to automated inventory and anti-theft mechanisms, effective store management, targeted marketing, and enhanced customer service are integral components of this comprehensive approach. This evolution not only cultivates novel business and profit models but also propels operational efficiency within traditional retail, ultimately enriching the consumer experience and setting a new standard for the industry.

Your challenge to solve is our collective mission

Lack of Cybersecurity Measures

Retailers are increasingly vulnerable to cyber threats, with 50% experiencing attacks last year. On average, incidents of employee theft cost $1,551, while e-commerce sites face around 206,000 web attacks monthly.

Ununfied Branch Network Standard

Retailers experience difficulties in rapidly deploying branch networks, grappling with inconsistent standards and the scarcity of skilled IT staff for network management and prompt issue resolution, leading to inefficient maintenance.

Data-Driven Customer Insights

A lack of detailed customer flow, behavior analytics, and location data impairs retailers' operational decisions. Insufficient analytics hinder IT infrastructure development and informed decision-making in business operations.

Operational Efficiency Hurdles

"Retailers face challenges with multi-branch coordination, laborious inventory tasks, and frequent mispricing. Additionally, they struggle with adapting to changing marketing strategies, manual checkout delays, and inefficient theft prevention measures. "

Headquarter, Chain Store, Regional Distribution

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    HQ DataCenter

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    Centralized Terminal Management

    Headquarters can manage store terminals seamlessly, conduct remote troubleshooting, and achieve cost efficiencies. Our system supports Virtual desktop infrastructure (VDI) for unified application management and security in chain store desktop computer.

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    Regional Distribution Center

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    Enhanced Wireless Networking

    Our wireless solutions provide strong, consistent signals, eliminating coverage gaps to ensure operational efficiency and cost-effectiveness in intricate distribution centers.

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    Retail Store

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    Optimized Store Operations

    We deliver a secure, robust network foundation for swift store rollouts and device connections, with Electronic Shelf Labels ensuring quick, consistent pricing updates.

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    Headquarters

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    Streamlined Data Visualization

    Our solution offers a comprehensive visualization stack, including GIS mapping and centralized management of device onboarding and diagnostics, streamlining operations for headquarters.

Solution Architecture

  • H3C Overall Cloud-managed Solution
  • Grocery & CVS WiFi and IoT Solution
  • AD-WAN Solution
  • Electronic Shelf Labels Solution

"H3C presents a holistic smart retail solution integrating a stable, reliable hyper-converged cloud-managed infrastructure, complemented by a robust, low-latency network that supports diverse intelligent terminals. This comprehensive solution is designed to optimize operational efficiency, minimize costs, and elevate customer experience.

Central to this solution is Cloudnet, a cloud-based platform that facilitates centralized management of devices across headquarters and branch locations. It streamlines the monitoring and management of all network devices at the headquarters, while simplifying plug-and-play deployment of network devices at branch stores, thereby reducing deployment complexity for users."

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"In the realm of smart retail, the implementation of IoT empowers businesses to enhance the customer experience and drive consumer engagement. This technology revolutionizes store operations, offering advantages such as energy management, fraud protection, efficient in-store management, and seamless customer interaction.

H3C's unified access solution offers a range of access gateways tailored for chain stores. This solution enables unified access for various store operations including POS systems, office networks, wireless connectivity, voice communication, monitoring systems, advertising signs, and electronic tags. By leveraging this comprehensive solution, store opening speed is improved, and network management is simplified, allowing retailers to streamline their operations effectively."

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In the context of the AD-WAN branch scenario, H3C offers an integrated approach by combining the AD-WAN controller, branch network controller, security controller, and infrastructure manager within a cloud- and AI-native architecture, with the AD-WAN controller serving as the central component. Together, these elements collaborate to deliver management, control, and analytics capabilities enabling administrators to effectively plan, design, operate, and optimize networks and security services across various domains—from site LAN networks to WAN connectivity—ensuring end-to-end delivery of services. Additionally, H3C’s SeerAnalyzer component is available to provide intelligent network operations, further enhancing the efficiency and performance of the network infrastructure.

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The joint solution leverages H3C access points, with a low-cost USB adapter incorporated into the access point's USB port to manage ESL communications. By using this setup, the access points facilitate secure communications between ESLs and the associated server.

ESLs are equipped with a wireless transceiver, an on-board processor, a personal area network (such as NFC), and a display (LCD, TFT, or E-paper). These ESLs establish wireless connections to cloud-based price management software and are utilized for dynamic pricing, stock management, and targeted marketing initiatives.

H3C's networks have demonstrated exceptional performance and reliability in demanding retail deployments, ensuring robustness and stability essential for business-critical ESL, data, location, voice, video, and IoT services.

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Features & Benefits

Robust Retail Security Framework

Our comprehensive security suite protects customers and store assets. With CSAP, we thwart terminal attacks via AC linkage and bolster defenses using blacklisting and IP/MAC filtering, providing retailers with full-spectrum security from the edge to the cloud

Efficient Network Deployment & Savings

H3C's solutions expedite the rollout of new networks, ensuring smooth transitions for retailers. The cloud-centric Cloudnet platform streamlines installation and management, while our intuitive app delivers cost-effective network oversight.

Proactive AI-Driven IT Operations

Leveraging AI, our AIOps platform anticipates network issues and pinpoints their origins, ensuring a seamless retail experience. Cloudnet synthesizes big data and AI to rapidly resolve network disruptions, propelling intelligent, streamlined IT operations.

Advanced Retail Visibility

H3C enhances retail operations with unparalleled visibility into devices, applications, and network performance, offering multi-faceted insights. Our solutions transform complex data into user-friendly dashboards, granting retailers the power to monitor and manage with ease and precision.

Your trusted advisor for digital transformation

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Leading the trends

Addressing evolving consumer demands more efficiently through digital transformation.

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Competitiveness enlarged

Digital transformation empowers enterprises with flexible, customizable, and agile marketing strategies.

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Operation Simplified

Digital transformation eliminates complexity in traditional retail operations, enhancing speed and efficiency.

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Efficiency enhanced

Digitization reduces equipment and inventory management costs, allowing merchants to focus on consumer demand.

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Experience Optimized

Leveraging intelligent devices and user data analysis to optimize customer experience.

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